Privacy Policy

Earkart Private Limited (“Earkart”) recognises the importance of maintaining your privacy. This Policy describes how we treat user information we collect on our website and mobile application Application (collectively referred to as “Platform”). This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Earkart provides adequate safeguards where such information is processed in the way of including but not limited to collection, recording, storing, utilisation, disclosure, transfer and deletion. Earkart processes the data fairly in compliance with the applicable laws.

Information we collect about you

The types of information we collect about you depends on your use of our products, services, and the ways that you interact with us.  This may include information about:

  • How you use or visit our Platform and your accounts with Earkart.
  • How you use our services and products and interact with us.
  • Contact, billing, and other information you provide.
  • Suggestions to Improve and develop our products and services.
  • Advertisement and marketing materials propagated, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also obtain information from third-party sources. We protect information obtained from third-parties according to the privacy practices as described in this Privacy Statement.  These third-party sources vary over time and may include:

  • Communication services, including email providers and social networks, when you give permission to access your information on such third-party services or networks.
  • Distributors/ Business Partners with who we offer our products or services or engage in joint marketing activities.
  • Publicly available sources.

While providing various products, services or features, we may ask you to provide personal information. The personal information we collect can include the following:

  • Your name, age, gender, email address, mailing address, telephone numbers, product preferences and related details.
  • Employment information such as your job title and other business or company information.
  • Credentials such as your account id, password hints, and similar security information used for authentication and Earkart account access.
  • Web form information you provide in our web forms (forms that you choose to complete will indicate whether the information requested is mandatory or voluntary).
  • Payment information to process payments, such as your payment instrument number (such as a credit card number), or other transaction details.
  • Account history information related to the products or services you purchase, and the activities associated with your account.
  • Cookie and tracking information such as IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL), other unique identifiers, and other technical data that may uniquely identify your device, system or browser.
  • Troubleshooting and support information when you contact Earkart to make a purchase or for technical support or customer support services, phone conversations, or chat sessions with our representatives which may be monitored and recorded.
  • Feedback and rating information, you provide to us such as customer survey feedback and product reviews you write.


The objective behind collecting your personal information is to provide better services and to perform various site related activities with greater convenience and efficiency. We use and share your information to:

  • Deliver and maintain our products and services.
  • Create and maintain your account.
  • Estimate credit and payment risk.
  • Provide account related services and information.
  • Help you with customer service and technical support issues or questions.
  • To help us improve and personalize our products and services.
  • To provide marketing and promotional communications, and deliver targeted and relevant advertising and relevant offers to you, which includes better predicting content and marketing offers that may interest you.
  • Authenticate you and your account.
  • Detect and prevent fraud.
  • Manage and protect our networks, services, and customers.


Due to the nature of services provided by Earkart, the Platform may disclose your personal information to third parties, with your explicit consent, in order to provide you with the best information for which you accessed the Platform’s service.

The Platform may also disclose information in response to a court order or government request, or when it would be reasonably necessary to disclose the said information to protect the rights of the Platform, third parties, or the public at large. The Platform may disclose information to comply with legal process, to enforce their Terms of Use, to protect their operations and rights, privacy and safety of the properties and to pursue any available legal remedies.

The non-personal identifiable information such as your IP address, surfed web pages on the Platform, browser type, domain names, access times and referring website addresses are automatically collected, when you interact with the Platform. We use different types of technologies to collect this information, including cookies and single-pixel GIFs.


A cookie is a small piece of text file stored by your device, when the Platform is opened. If your browser is configured to accept the cookies, these cookies will be used to recognise your computer when you revisit the Platform to provide you with a superior user experience to help you improve performance. The Platform uses cookies to improve user interaction with the Platform. However, if you wish, you can configure your browser to block cookies but you might not be able to fully experience the interactive features of the Platform.


Some of the advertisements, if at all you may see on the Platform, are selected and delivered by third parties, such as advertisement networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information from you during the course of your online activities, either on the Platform or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. The Platform does not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy. The Platform would not be liable for any loss or damage caused to you as a result of such third parties collecting such Personal Information, or any other types of information from you.

The Platform also does not make any representations regarding the availability and performance of any of the external sites that the Platform may provide to you during any interactions with them. The Platform are not responsible for the content, terms of use, privacy policies and practices of such third-party websites.


If you decide to avail our services on the Platform, we collect some additional information in order to complete the transaction. We collect information such as billing address, a credit/debit number, credit/debit expiration date, details related to UPI/ Payment wallet and other necessary payment details to process the payments. You can be assured that CashFree & RazorPay, the Platform trusted gateway partner uses secure encryption technology in order to keep your transactional details confidential at all times. These gateways are managed by leading Banks who use the 3D Secure password service, created by you, to provide an additional layer of security to our online transactions.  

While availing any of the payment method(s) available on the Platform, Earkart will not assume liability, monetary or consequential, for any loss caused to you due to payment issues arising out of the transactions.


Earkart makes significant efforts to protect against the loss, misuse, and alteration of the collected information. These measures may include the use of secure server technology in addition to maintaining security of your information as per the IT Act, 2000 and the Rules. Be aware, however, that the Internet is not completely secure. Therefore, we cannot ensure the security of any information transmitted to us over the Internet, and we accept no liability for any unintentional disclosure.

Some areas of our Platform may be password-protected. To increase security, please do not share your passwords with anyone. You shall not undertake any act which amounts to breach of security and you shall not try to access password-protected area of the Site without proper authorization.


The Platform has the discretion to make amendments in the privacy policy as it may deem fit, without any prior notice. You will be sent an email in order to notify you for the changes being made. Continued use of the Platform, even after the changes made, shall constitute your acceptance of the change. Therefore, the User is asked to review this Privacy Policy frequently and stay aware of changes being made in it.


If you wish to contact us for any reason regarding our Privacy Policy, kindly e-mail it to The Platform at the following address: or call us at +91 9289097578., or write to us at:

Earkart Private Limited

A-133, Ground Floor,

Sector-63, Noida,

Gautam Buddha Nagar, UP- 201301


Any disputes arising under or connected with this Policy shall be governed by the laws of India and courts of New Delhi shall have exclusive jurisdiction for any dispute arising under or connected with this policy.