Shipping & Delivery Policy
1. Shipping Locations:
We offer shipping within the territory of India only.
2. Processing Time:
Once your order is successfully placed and payment is confirmed, our team will process your order within seven [7] business days. Please note that processing times may vary based on product availability and order volume.
3. Shipping Methods:
We use reliable shipping carriers to deliver your hearing aids and/or accessories safely and efficiently.
4. Estimated Delivery Time:
The estimated delivery time for standard shipping is typically between three [3] to seven [7] business days, depending on your location.
5. Shipping Costs:
There will be no shipping charges.
6. Order Tracking:
Once your hearing aids are shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment and get real-time updates on its whereabouts.
7. Failed Delivery Attempts:
If a delivery attempt is unsuccessful, the shipping carrier will usually make one other attempt or make a phone call for alternative arrangements. It is essential to provide accurate contact information and an alternate mobile number during the checkout process to facilitate smooth delivery.
8. Order Issues and Support:
If you encounter any problems with your order or delivery, please reach out to our customer support team at info@earkart.com or call us at +91 9289097578. We are here to assist you and resolve any concerns promptly.
Please familiarize yourself with our full Shipping and Delivery Policy before making a purchase. Should you have any further questions or need clarifications, do not hesitate to contact our customer support team.